FAQs

What happens if you do not have what I am looking for?

By being associated with Jacques brand, you are a part of a tight and fortified network of Watchmakers, Watch Collectors, World Class Suppliers of fine metals and gems, and more. If there is a special timepiece you are looking to collect, I can find it and you can guarantee it will be in the highest tier of quality. If you have a specific budget and want a certain brand or type of watch I will find it for you. If you do not see jewelry that is exactly perfect to your vision I will make it for you.

What if I need something in a hurry?

I can make it for you. We pride ourselves on being able to have quick turn around times for requests when needed. We have had clients who need something custom for a wedding. We have had clients who have saved up for their goal and could not wait to come in to create something. Never stress at Jacques Jewelers.

What if I am unsure but do not want to risk losing the opportunity?

If you like something, let me know. I will set it aside for you until you are ready to purchase within reason. We will never pressure you to choose something. We only wish for you to leave what you intended to find.

What happens if I damage my jewelry after leaving?

If you ever purchase anything from our store and it becomes damaged, we will be able to fix it for you.

What can I expect coming to your store?

You can expect genuine people who are passionate about what we do. Everyone is treated as a guest. Please visit our Yelp page if you would like to know how we respect our clients.

We ask that you be patient if walking in as we may need to finish helping those with appointments.